Metropolitan Dental Practice Information

Patient care and comfort are of utmost importance to us—that’s why our facility has been specially designed so that we can provide our services in spacious, yet intimate surroundings. Our lounge, with its soft earth tones, sumptuous curves, and stylish lighting, will put you at ease the moment you step through our doors. Metropolitan Dental Ottawa

Feel free to check your e-mail or surf cyberspace using our free wireless Internet while you wait. While we work, relax and enjoy your favourite show on a television mounted in the ceiling above your chair, or pop in a DVD from our growing collection (or yours). If you’re in the mood for music, lie back and listen to our in-office selection or tune in to one of your own CDs on the personal earphones provided.

 

 

 

Referrals

We are always accepting new patients into our practice and welcome your friends and family. Your referral is the greatest compliment you can give us and is greatly appreciated.

Appointments

If you are a regular patient, you can use our on-line form to request an appointment for routine dental services or to set up a consultation for functional or cosmetic dentistry. Simply fill in as much information as possible, then click “Submit” at the bottom of the page, and we’ll get back to you within 24 hours. Of course, you can always give us a call at 613-224-7930, and one of our receptionists will be happy to assist you.empty-chairs

Regular check-ups and cleanings are essential to maintaining your oral health, so we’ve invested in a new electronic reminder system to help you avoid missing your next appointment. You’ll receive an automated reminder both two weeks and two days prior to your scheduled visit: by post card, e-mail, or text message. Please be sure we have your updated contact information on file.

Also, please be reminded that we require at least two business days’ notice to cancel or reschedule an appointment, or an administrative fee will be applied to your account. Of course, we appreciate as much notice as possible, so we can fill in any vacancies in our schedule. We respect your time and do our best to be punctual; we truly appreciate it when our patients do the same.

New Patients

We’re always happy to see new faces and are proud to admit that many new patients who come our way have been referred to us by our regulars.

As you may notice from our website, communicating clearly and openly with our clients is a priority at Metropolitan Dental. Educating you about your options for treatment adds value to our services: you should expect nothing less from any of your healthcare providers.

That’s why spending a few minutes on the phone getting to know you is an integral part of our “new patient” process. While it may seem a little unconventional, we’ve found from experience that getting some preliminary information about you and explaining our own philosophies and policies is the foundation of a long and mutually respectful relationship.

Besides, developing a clientele that is dedicated to maintaining their oral health also minimizes emergencies and helps keep us on time. And that’s better for everyone!

Fees

Dental chair at Metropolitan Dental OttawaLet’s face it. As Canadians, we don’t often have to think about the costs of routine medical care. For those of us who are fortunate enough to have a dental plan at work, the same holds true for dentistry.

When a patient finds out that his or her benefits cover only part of a procedure—or none of it at all—the story often changes. Bring up the subject of dentistry during any casual conversation and someone is bound to complain about today’s dental procedures being “way too expensive”.
The truth is that oral health is an integral part of your overall health and well-being. The same bacteria that cause gum disease are linked to heart attacks, strokes, and other serious health problems. And good teeth and healthy gums are an important confidence booster in social situations.

At Metropolitan Dental, our goal is to ensure that our patients understand that budgeting for regular dental checkups is absolutely crucial—and can help offset the costs of larger procedures, which can really add up!

Patients who recognize that we have made a considerable investment in our facility, training, technology, and team development sometimes ask if we’re more expensive than other dentists. The truthful answer is, we don’t really know.

Fees for our services are based on the Ontario Dental Association’s current fee guide. The guide is published to suggest consistent standards for average dental offices across Ontario, so individual practitioners have the flexibility to adjust their fees accordingly. We’re about 10 percent “above average”, which is consistent with other practices that offer similar services in metropolitan areas of the province.

What that means is that we may cost a little more, but the investment we make to give you the best dental care possible is worth it.

Insurance

Our administrative team is experienced at handling insurance-related matters and will help prepare the necessary forms to maximize your benefits. All of our claims are filed electronically to ensure prompt handling.

Payment Options

We kindly ask for full payment at the end of each appointment and accept cash, cheques, Interac, MasterCard, and Visa.

  • Metropolitan Dental—Now Open

    To all of our valued patients of Metropolitan Dental:

    Hello everyone! This is coming to all of you with good news! We have finally received official approval to head back to work. We have been closed for almost three months. Needless to say we are all quite excited to head back to Metropolitan Dental and to once again see all of you for your dental needs.

    COVID-19 has been a very difficult time for all of us, including the shut down of dentistry across the province. We understand that many of you have been forced to wait for your dental care and we deeply appreciate your understanding and patience while we were closed. Your health and well being continue to be our highest priority as we carefully prepare and update our practice procedures. Please be assured that we will be taking care of you, just as we will be taking care of our families and ourselves.

    We know that our capacity of getting back to work will not be 100% initially, but we will be working hard to see all of you. We have opened our doors as of June 8th. We ask, unless you are experiencing an emergency, please wait for us to call you, instead of you calling the office. This will help to make our job of scheduling and re-scheduling patients easier. If you would like to email us to schedule or update an appointment click here.

    There are some new protocols that have been put in place by the Minister of Health for your next dental appointment, so we will be emailing these out to you prior to your appointment. These new screening processes are important for everyone to follow, we thank you for your co-operation.

    Once again, we thank you for your trust and patronage over the decades. Please remember as businesses continue to re-open, the DENTAL office is one of the cleanest and most sterile places that you will encounter. We have been working hard to ensure that commitment to you.

    We look forward to seeing all of your smiling faces again.

    Sincerely,

    Dr. Barton Walters, and Dr. Andrew Kaplan

    And the entire team at Metropolitan Dental

  • Metropolitan Dental

    Metropolitan Dental